Privacy policy
Article 1 - Company identity
Lyn Boutique is responsible for processing personal data in accordance with this privacy policy. We ensure that your data is processed securely and in compliance with the General Data Protection Regulation (GDPR). If you have any questions about data protection, you can contact us at lyn@lynboutique.com.
Article 2 - Company information
Lyn Boutique is based at the following address:
Business information :
E-mail : lyn@lynboutique.com
Opening hours:
Monday to Friday: 12:00 - 18:00
Saturday and Sunday: 13:00 - 17:00
Estimated response time: 30 minutes - 24 hours
Article 3 - Use of data
We process the following data: Name, e-mail address, postal address and bank details. This information is necessary for the optimal execution of the contract. Without this data, the correct execution of the contract, such as the shipment of the product, is not possible.
This data is kept for 7 years (legal retention period). In the event of complaints, we process your name, e-mail address and the content of the complaint in order to find the best possible solution. This data is kept until the complaint has been resolved. We use analytical services to optimize our website, with a legitimate interest in analyzing browsing behavior and improving the site. Data is tracked via Google Analytics, in accordance with Google's retention periods. When you fill in the contact form, we process your name, e-mail address, telephone number and any other data you provide with your explicit consent. This data is kept until your request has been processed and resolved.
Article 4 - Data collection
We obtain the above-mentioned information from you as a customer or visitor to the website when you provide it to us when you place an order.
Article 5 - Consumer data rights
The GDPR grants you certain rights regarding the personal data you have provided to us:
Access: You can ask to see your data at any time. We may ask you to verify your identity. Rectification: You can request a modification, correction, addition, blocking or deletion of your data. Objection: You may object to the processing of your data on the basis of a legitimate interest. Data portability: You can request the transfer of your data to another provider in a structured and commonly used format. Automated processing: You can object to an automated decision and request a human review. Withdrawal of consent: You may withdraw your consent to data processing at any time, which may affect the services provided.
To exercise your rights, send a request to lyn@lynboutique.com. We will examine your request and inform you if we are unable to respond.
Article 6 - Transfer of data
Lyn Boutique does not share your data with third parties, except as necessary for the operation of the business or as required by law. Your data will not be sold.
Article 7 - Cookies
Cookies are small information files sent to your browser and stored on your device. Lyn Boutique uses both functional and analytical cookies.
Functional cookies: these ensure that the website functions correctly and do not store any personal data.
Analytical cookies: these are used via Google Analytics to analyze how visitors use the website. Your IP address is used. The privacy policy of Google and Google Analytics is available here.
Article 8 - SMS service
We offer an SMS service for real-time updates on orders. To opt for this service, please provide your telephone number at the time of payment. Standard messaging charges from your mobile operator may apply. Your phone number will only be used for order-related communication and will not be shared with third parties. To unsubscribe, reply “STOP” to one of our SMS messages or contact our customer service department.
Article 9 - Final provisions
Lyn Boutique reserves the right to modify this privacy policy. If you have any questions or complaints regarding the use of data, please send an e-mail to lyn@lynboutique.com.
